Item Recalls Overview

Modified on Thu, Nov 30, 2023 at 12:30 AM

Use the Item Recalls feature to identify and locate recalled items within your system. The Item Recalls module can identify recalled items in a kit scan, generate alerts when creating new item tags for a recalled item, as well as improve how you locate recalled items currently in your hospital. Additionally, the Recommended Recalls feature will alert you when a recall is added by another hospital in the KitCheck network. 

The Message Board on the Dashboard will notify you when items are recalled from the KitCheck network or when a recall is created within your hospital.

Managers only!
You must have Manager-level permissions to access this feature.

To access the Item Recalls feature:

  1. From the User Account drop-down, select Hospital Settings
  2. Select Item Recalls.

Item Recalls Screen Overview

The Item Recalls screen displays three tabs:

  • Recommended Recalls
  • Added Recalls
  • Ignored Recalls

You can click the Item Recalls Report link to open the Item Recalls report. 

To create a new recall:

  1. Click New Recall.
  2. Search for and select the item to want to create a recall for.
  3. Click Next.
  4. Enter the lot number(s) for the item(s) you are recalling.
  5. Select the recall Reason
  6. Enter the Reason Detail, if necessary. 
  7. Click Add Recall



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